Table 6 Summary of usability testing post test interview results, user group communities/clinics.

Should GIS be used by communities

• Yes, but concerns over how it may work

• Yes

• Yes, through NGO's

• Knowledge about local conditions

• Yes very interested

• They need all the help they can get

• Yes, in libraries

• Yes, real estate

Benefits – municipality

• Budgeting • Information

• Planning • Knowledge of facilities

• Awareness

• Understanding of services by community

• May pose problems, but should be beneficial

• Understanding of local conditions

• Less phone calls

• Identification of problems

• Relief on municipal staff

• Home based carer management

• Updated data

• Communication with municipalities

• Informed decisions

• Co-operation

• Local knowledge

• Self governance

Benefits – community

• Information availability

• Better living conditions

• Transparency of government information

• Service improvements

• improved contribution to planning and development Understanding of planning and priorities

• Insight

• Better informed

• Engage with municipalities and challenge their decisions

• Information accessibility

• Upliftment

• Knowledge

• Education

• Ability to articulate needs

• Preparation for community meetings

Hinder

• Skills

• Computer literacy

• Political parties

• No access to internet

• Resources

• Knowledge

• Cost

• Understanding

• Facilities

• Misuse

• Access to resources

• Skills

• Resources

• Resources

• Distribution

• Map reading

• Accessibility

• Computer literacy

• Management

General impression

• Positive, but with reservations

• Good, happy to be involved in the development

• Positive, but will need facilitation

• Promising

• Could be of benefit

• Good, Creating awareness and sharing knowledge

• Positive, there is a need for mechanisms such as this

• Good, but needs to be simplified

• Positive, understanding and awareness

• Positive

• Generally positive